Tavioo Agent Knowledge

Kind: identity Applies to: General

Tavioo provides Property Response for property teams and Business Switchboard for local and service businesses.

Limitation: The two services apply to different operational audiences and are not a universal fit.

Evidence: /

Review window: 2026-10-24 through 2027-01-22

Kind: action Applies to: General

Read the product-wide public Agent Knowledge index.

Limitation: This descriptor is read-only and performs no human destination or consequential action.

Read-only action: GET /agent-knowledge

Evidence: /

Review window: 2026-10-24 through 2027-01-22

Kind: action Applies to: General

Read the public homepage summary.

Limitation: This descriptor is read-only and performs no human destination or consequential action.

Read-only action: GET /agent/page?path=%2F&locale=en-US

Evidence: /

Review window: 2026-10-24 through 2027-01-22

Kind: audience Applies to: Property management

Property Response is for property teams handling maintenance intake, coordination, approvals, and follow-up.

Limitation: Tavioo does not replace the people or specialized systems that decide and perform the work.

Evidence: /

Review window: 2026-10-24 through 2027-01-22

Kind: audience Applies to: Local service business

Business Switchboard is for local and service businesses that need organized call, message, voicemail, callback, routing, and follow-up coverage.

Limitation: Channel and routing availability depends on the customer's setup and rules.

Evidence: /

Review window: 2026-10-24 through 2027-01-22

Kind: non_fit Applies to: General

Tavioo is not an emergency service and does not make emergency decisions.

Limitation: People should use the emergency services and procedures appropriate to their situation.

Evidence: /terms

Review window: 2026-10-24 through 2027-01-22

Kind: non_fit Applies to: General

Tavioo does not replace the property manager, owner, contractor, or staff who decide and perform the work.

Limitation: The customer's people remain responsible for judgment and action.

Evidence: /terms

Review window: 2026-10-24 through 2027-01-22

Kind: non_fit Applies to: General

Tavioo does not replace a property management, accounting, estimating, or other specialized system a customer relies on.

Limitation: Those systems can remain in the customer's workflow.

Evidence: /terms

Review window: 2026-10-24 through 2027-01-22

Kind: non_fit Applies to: General

Tavioo is not a bank, escrow service, insurer, or professional adviser and does not give legal, tax, fair-housing, or financial advice.

Limitation: Customers remain responsible for professional advice and regulated decisions.

Evidence: /terms

Review window: 2026-10-24 through 2027-01-22

Kind: limitation Applies to: General

Tavioo does not guarantee dispatch, appointments, callback timing, repairs, provider availability or arrival, or business results.

Limitation: Intake and coordination are not resolution.

Evidence: /terms

Review window: 2026-10-24 through 2027-01-22

Kind: non_fit Applies to: General

Tavioo does not replace a property management, accounting, estimating, or other specialized system a customer relies on.

Limitation: Those systems can remain in the customer's workflow.

Evidence: /terms

Review window: 2026-10-24 through 2027-01-22

Kind: compatibility Applies to: Property management

Tavioo works alongside property management systems; it does not claim to read from, write to, or replace them.

Limitation: No data exchange, partnership, certification, or endorsement is claimed.

Compatibility level: works_alongside · property management system

Evidence: /terms

Review window: 2026-10-24 through 2027-01-22

Kind: compatibility Applies to: Property management, Local service business

Tavioo works alongside accounting systems; it does not claim to read from, write to, or replace them.

Limitation: No data exchange, partnership, certification, or endorsement is claimed.

Compatibility level: works_alongside · accounting system

Evidence: /terms

Review window: 2026-10-24 through 2027-01-22

Kind: compatibility Applies to: Local service business

Existing phone systems and phone numbers can remain part of the customer's own operation.

Limitation: No universal setup, data exchange, partnership, or certification is claimed.

Compatibility level: works_alongside · existing phone system and number

Evidence: /

Review window: 2026-10-24 through 2027-01-22

Kind: compatibility Applies to: Property management, Local service business

Existing email can remain part of the customer's own operation.

Limitation: No sync, data exchange, partnership, or certification is claimed.

Compatibility level: works_alongside · existing email

Evidence: /

Review window: 2026-10-24 through 2027-01-22

Kind: compatibility Applies to: Property management, Local service business

Tavioo works with the customer's own staff, providers, and escalation rules.

Limitation: The customer's people and rules remain authoritative.

Compatibility level: works_alongside · staff, providers, and escalation rules

Evidence: /

Review window: 2026-10-24 through 2027-01-22

Kind: capability Applies to: Property management

Property Response captures maintenance requests and the property, unit, urgency, access, and approval context made available for the request.

Limitation: Intake does not guarantee dispatch, repair, or resolution.

Evidence: /

Review window: 2026-10-24 through 2027-01-22

Kind: capability Applies to: Property management

When a repair needs a price first, Tavioo can get the estimate from your contractor and check it against your approval limits.

Limitation: It is an optional add-on that an owner or admin turns on.

Evidence: /, /maintenance-estimates

Review window: 2026-10-27 through 2027-01-22

Kind: compatibility Applies to: Local service business

Existing phone systems and phone numbers can remain part of the customer's own operation.

Limitation: No universal setup, data exchange, partnership, or certification is claimed.

Compatibility level: works_alongside · existing phone system and number

Evidence: /

Review window: 2026-10-24 through 2027-01-22

Kind: capability Applies to: Local service business

Business Switchboard organizes calls, texts, voicemails, callbacks, routing, and follow-up for local and service businesses.

Limitation: Available channels and routing depend on the customer's setup and rules.

Evidence: /

Review window: 2026-10-24 through 2027-01-22

Kind: capability Applies to: Property management

Maintenance intake keeps request context together for the property team.

Limitation: Captured context depends on what people provide and is not a promise of action.

Evidence: /

Review window: 2026-10-24 through 2027-01-22

Kind: capability Applies to: Property management

When a repair needs an estimate first, Tavioo asks the contractor for one, collects it by text, email or phone, reads it back, and applies your approval limits before any work is scheduled.

Limitation: Maintenance estimates is an optional add-on for property teams. It stays off until an owner or admin turns it on.

Limitation: Tavioo organizes the figures your contractor provides. It does not set, guarantee or negotiate the repair price.

Evidence: /maintenance-estimates

Review window: 2026-10-24 through 2027-01-22

Kind: capability Applies to: Property management

When a repair needs a price first, Tavioo can get the estimate from your contractor and check it against your approval limits.

Limitation: It is an optional add-on that an owner or admin turns on.

Evidence: /, /maintenance-estimates

Review window: 2026-10-27 through 2027-01-22

Kind: capability Applies to: Property management

When a repair needs an estimate first, Tavioo asks the contractor for one, collects it by text, email or phone, reads it back, and applies your approval limits before any work is scheduled.

Limitation: Maintenance estimates is an optional add-on for property teams. It stays off until an owner or admin turns it on.

Limitation: Tavioo organizes the figures your contractor provides. It does not set, guarantee or negotiate the repair price.

Evidence: /maintenance-estimates

Review window: 2026-10-24 through 2027-01-22

Kind: identity Applies to: Property management

Some teams call these repair quotes or contractor quotes; on Tavioo they are Maintenance estimates.

Evidence: /maintenance-estimates

Review window: 2026-10-27 through 2027-01-22

Kind: capability Applies to: Property management

Tavioo can ask for an estimate from the issue description, or arrange an estimate visit so the contractor can see the job first. For a visit, Tavioo asks the contractor for times and confirms one with the resident.

Limitation: A visit fee is the contractor's own charge, separate from Tavioo's usage charges, and it follows your visit-fee approval limit.

Limitation: Which channels Tavioo can use depends on your setup and your contractor's contact details.

Evidence: /maintenance-estimates

Review window: 2026-10-24 through 2027-01-22

Kind: capability Applies to: Property management

Your saved estimate rules decide when a repair needs an estimate. A manager can still require or skip an estimate on a single request, and emergencies follow your saved emergency setting.

Limitation: Tavioo is not an emergency service. Emergency decisions stay with your people and your procedures.

Evidence: /maintenance-estimates

Review window: 2026-10-24 through 2027-01-22

Kind: capability Applies to: Property management

Repair estimates and contractor visit fees have separate approval limits. Estimates at or below your saved approval limits are approved automatically after the contractor confirms the figures.

Limitation: Automatic approval also needs current, consistent figures and every other check to pass. Anything over a limit, unclear, expired or entered by hand comes to a person.

Evidence: /maintenance-estimates

Review window: 2026-10-24 through 2027-01-22

Kind: limitation Applies to: Property management

A $0 limit means a person approves every estimate and visit fee, including zero-value ones.

Limitation: A $0 limit never means unlimited automatic approval.

Evidence: /maintenance-estimates

Review window: 2026-10-24 through 2027-01-22

Kind: capability Applies to: Property management

Tavioo keeps the resident updated, can check in about the visit when you turn visit check-ins on, and compares the contractor's invoice with the approved estimate so you can see any difference.

Limitation: Tavioo helps coordinate the work. It does not guarantee a visit, the contractor's arrival, the repair, payment or the outcome.

Evidence: /maintenance-estimates

Review window: 2026-10-24 through 2027-01-22

Kind: limitation Applies to: Property management

An estimate that has expired is never approved automatically. Your team decides what happens next, including asking the contractor to confirm it again.

Limitation: Tavioo uses the expiry date the contractor gives on the estimate.

Evidence: /maintenance-estimates

Review window: 2026-10-24 through 2027-01-22

Kind: onboarding Applies to: Property management

An owner or admin turns on Maintenance estimates in Billing, under Add-ons, after reviewing the terms, your saved approval limits and the usage preview.

Limitation: Saving estimate rules, having an account or a Tavioo update never turns it on.

Limitation: Settings holds your estimate rules and approval limits and shows whether the add-on is on. It is not a second way to turn it on.

Evidence: /maintenance-estimates

Review window: 2026-10-24 through 2027-01-22

Kind: limitation Applies to: Property management

If the terms, the prices that apply, the usage preview or your monthly limit change, new estimate requests stop until an owner or admin accepts the updated terms in Add-ons.

Limitation: An earlier acceptance is not a lasting promise that new estimate requests can start.

Evidence: /maintenance-estimates

Review window: 2026-10-24 through 2027-01-22

Kind: limitation Applies to: Property management

The monthly limit counts new estimate requests, not money. Each request counts once, the count starts again each calendar month in UTC, unused requests do not roll over, and turning the add-on off and on does not reset it.

Limitation: The default offer is 300 requests a month. The limit your owner or admin accepts applies, and Unlimited needs their explicit choice.

Evidence: /maintenance-estimates

Review window: 2026-10-24 through 2027-01-22

Kind: limitation Applies to: Property management

When the monthly limit is reached, new requests continue as ordinary repairs and you see a notice. The add-on can still show On, because reaching the limit does not turn it off.

Limitation: Reaching the limit does not stop repairs, and it does not limit your usage charges.

Evidence: /maintenance-estimates

Review window: 2026-10-24 through 2027-01-22

Kind: limitation Applies to: Property management

Turning this off stops new estimate requests at once. Estimates already started finish, and notices owed to contractors are still sent, so they can still use your meters.

Limitation: Turning it off does not cancel estimate work that is already under way.

Evidence: /maintenance-estimates

Review window: 2026-10-24 through 2027-01-22

Kind: pricing Applies to: Property management

There is no subscription, add-on or per-estimate fee for Maintenance estimates. Estimate messages, calls and processing use your existing usage meters at your plan's rates.

Limitation: Turning this on may increase your usage charges. This does not describe a specific customer's bill.

Evidence: /maintenance-estimates, /pricing

Review window: 2026-10-24 through 2027-01-22

Kind: pricing Applies to: Property management

Before turning it on, an owner or admin sees a usage preview with two examples: texts and emails only, and the same with four more voice calls. The usage preview is illustrative. Reminders, corrections and longer calls can exceed it.

Limitation: The preview is not a contractor's bid or a final bill. Your account's terms and the prices in effect decide what you pay.

Evidence: /maintenance-estimates, /pricing

Review window: 2026-10-24 through 2027-01-22

Kind: limitation Applies to: Property management

A contractor's estimate or visit fee is the contractor's own amount. Your approval limits decide what can be approved. They do not limit Tavioo's usage charges.

Limitation: The monthly request limit, the $0 always-ask setting, no minimum to start and the $1,500 monthly review are separate rules.

Evidence: /maintenance-estimates, /pricing

Review window: 2026-10-24 through 2027-01-22

Kind: action Applies to: General

Read the public Maintenance estimates summary.

Limitation: This descriptor is read-only and performs no human destination or consequential action.

Read-only action: GET /agent/page?path=%2Fmaintenance-estimates&locale=en-US

Evidence: /

Review window: 2026-10-24 through 2027-01-22

Kind: compatibility Applies to: Property management, Local service business

Existing email can remain part of the customer's own operation.

Limitation: No sync, data exchange, partnership, or certification is claimed.

Compatibility level: works_alongside · existing email

Evidence: /

Review window: 2026-10-24 through 2027-01-22

Kind: outcome Applies to: Property management, Local service business

Tavioo helps organize updates and follow-up among the people involved in a request or business call.

Limitation: It does not guarantee a response or follow-up time.

Evidence: /

Review window: 2026-10-24 through 2027-01-22

Kind: capability Applies to: Property management, Local service business

Follow-up reminders give each follow-up a responsible person and a due time. If it is not done in time, Tavioo reminds that person, can check with the customer (once by default), and brings in a supervisor after repeated reminders.

Limitation: Follow-up reminders start only after you set them up in Settings, and Tavioo sends them only during your contact hours.

Limitation: Tavioo does not guarantee that anyone responds, or how quickly.

Evidence: /

Review window: 2026-10-24 through 2027-01-22

Kind: capability Applies to: Property management

Tavioo keeps the resident updated, can check in about the visit when you turn visit check-ins on, and compares the contractor's invoice with the approved estimate so you can see any difference.

Limitation: Tavioo helps coordinate the work. It does not guarantee a visit, the contractor's arrival, the repair, payment or the outcome.

Evidence: /maintenance-estimates

Review window: 2026-10-24 through 2027-01-22

Kind: capability Applies to: Property management

Property Response helps property teams coordinate provider follow-up using the team's information and rules.

Limitation: It does not promise provider assignment, availability, payment, arrival, or completion.

Evidence: /

Review window: 2026-10-24 through 2027-01-22

Kind: capability Applies to: Property management

Tavioo can ask for an estimate from the issue description, or arrange an estimate visit so the contractor can see the job first. For a visit, Tavioo asks the contractor for times and confirms one with the resident.

Limitation: A visit fee is the contractor's own charge, separate from Tavioo's usage charges, and it follows your visit-fee approval limit.

Limitation: Which channels Tavioo can use depends on your setup and your contractor's contact details.

Evidence: /maintenance-estimates

Review window: 2026-10-24 through 2027-01-22

Kind: capability Applies to: Property management

Tavioo keeps the resident updated, can check in about the visit when you turn visit check-ins on, and compares the contractor's invoice with the approved estimate so you can see any difference.

Limitation: Tavioo helps coordinate the work. It does not guarantee a visit, the contractor's arrival, the repair, payment or the outcome.

Evidence: /maintenance-estimates

Review window: 2026-10-24 through 2027-01-22

Kind: non_fit Applies to: General

Tavioo does not replace the property manager, owner, contractor, or staff who decide and perform the work.

Limitation: The customer's people remain responsible for judgment and action.

Evidence: /terms

Review window: 2026-10-24 through 2027-01-22

Kind: compatibility Applies to: Property management, Local service business

Tavioo works with the customer's own staff, providers, and escalation rules.

Limitation: The customer's people and rules remain authoritative.

Compatibility level: works_alongside · staff, providers, and escalation rules

Evidence: /

Review window: 2026-10-24 through 2027-01-22

Kind: capability Applies to: Property management

Property teams can keep cost, access, approval, and exception decisions under human control.

Limitation: Tavioo does not replace required human judgment.

Evidence: /

Review window: 2026-10-24 through 2027-01-22

Kind: capability Applies to: Property management

Your saved estimate rules decide when a repair needs an estimate. A manager can still require or skip an estimate on a single request, and emergencies follow your saved emergency setting.

Limitation: Tavioo is not an emergency service. Emergency decisions stay with your people and your procedures.

Evidence: /maintenance-estimates

Review window: 2026-10-24 through 2027-01-22

Kind: capability Applies to: Property management

Repair estimates and contractor visit fees have separate approval limits. Estimates at or below your saved approval limits are approved automatically after the contractor confirms the figures.

Limitation: Automatic approval also needs current, consistent figures and every other check to pass. Anything over a limit, unclear, expired or entered by hand comes to a person.

Evidence: /maintenance-estimates

Review window: 2026-10-24 through 2027-01-22

Kind: limitation Applies to: Property management

A $0 limit means a person approves every estimate and visit fee, including zero-value ones.

Limitation: A $0 limit never means unlimited automatic approval.

Evidence: /maintenance-estimates

Review window: 2026-10-24 through 2027-01-22

Kind: limitation Applies to: Property management

An estimate that has expired is never approved automatically. Your team decides what happens next, including asking the contractor to confirm it again.

Limitation: Tavioo uses the expiry date the contractor gives on the estimate.

Evidence: /maintenance-estimates

Review window: 2026-10-24 through 2027-01-22

Kind: non_fit Applies to: General

Tavioo is not an emergency service and does not make emergency decisions.

Limitation: People should use the emergency services and procedures appropriate to their situation.

Evidence: /terms

Review window: 2026-10-24 through 2027-01-22

Kind: limitation Applies to: General

Emergency, access, and exception decisions remain governed by the customer's procedures and people.

Limitation: Tavioo is not emergency response and does not override those procedures.

Evidence: /terms

Review window: 2026-10-24 through 2027-01-22

Kind: capability Applies to: Property management

Your saved estimate rules decide when a repair needs an estimate. A manager can still require or skip an estimate on a single request, and emergencies follow your saved emergency setting.

Limitation: Tavioo is not an emergency service. Emergency decisions stay with your people and your procedures.

Evidence: /maintenance-estimates

Review window: 2026-10-24 through 2027-01-22

Kind: limitation Applies to: General

Tavioo does not guarantee dispatch, appointments, callback timing, repairs, provider availability or arrival, or business results.

Limitation: Intake and coordination are not resolution.

Evidence: /terms

Review window: 2026-10-24 through 2027-01-22

Kind: limitation Applies to: General

24/7 - Always available intake.

Limitation: This describes intake only; response time, dispatch, provider arrival, repair, emergency handling, and resolution depend on the customer's own rules, people, and providers.

Evidence: /

Review window: 2026-10-24 through 2027-01-22

Kind: limitation Applies to: Property management

If the terms, the prices that apply, the usage preview or your monthly limit change, new estimate requests stop until an owner or admin accepts the updated terms in Add-ons.

Limitation: An earlier acceptance is not a lasting promise that new estimate requests can start.

Evidence: /maintenance-estimates

Review window: 2026-10-24 through 2027-01-22

Kind: limitation Applies to: Property management

The monthly limit counts new estimate requests, not money. Each request counts once, the count starts again each calendar month in UTC, unused requests do not roll over, and turning the add-on off and on does not reset it.

Limitation: The default offer is 300 requests a month. The limit your owner or admin accepts applies, and Unlimited needs their explicit choice.

Evidence: /maintenance-estimates

Review window: 2026-10-24 through 2027-01-22

Kind: limitation Applies to: Property management

When the monthly limit is reached, new requests continue as ordinary repairs and you see a notice. The add-on can still show On, because reaching the limit does not turn it off.

Limitation: Reaching the limit does not stop repairs, and it does not limit your usage charges.

Evidence: /maintenance-estimates

Review window: 2026-10-24 through 2027-01-22

Kind: limitation Applies to: Property management

Turning this off stops new estimate requests at once. Estimates already started finish, and notices owed to contractors are still sent, so they can still use your meters.

Limitation: Turning it off does not cancel estimate work that is already under way.

Evidence: /maintenance-estimates

Review window: 2026-10-24 through 2027-01-22

Kind: pricing Applies to: Property management

There is no subscription, add-on or per-estimate fee for Maintenance estimates. Estimate messages, calls and processing use your existing usage meters at your plan's rates.

Limitation: Turning this on may increase your usage charges. This does not describe a specific customer's bill.

Evidence: /maintenance-estimates, /pricing

Review window: 2026-10-24 through 2027-01-22

Kind: pricing Applies to: Property management

Before turning it on, an owner or admin sees a usage preview with two examples: texts and emails only, and the same with four more voice calls. The usage preview is illustrative. Reminders, corrections and longer calls can exceed it.

Limitation: The preview is not a contractor's bid or a final bill. Your account's terms and the prices in effect decide what you pay.

Evidence: /maintenance-estimates, /pricing

Review window: 2026-10-24 through 2027-01-22

Kind: limitation Applies to: Property management

A contractor's estimate or visit fee is the contractor's own amount. Your approval limits decide what can be approved. They do not limit Tavioo's usage charges.

Limitation: The monthly request limit, the $0 always-ask setting, no minimum to start and the $1,500 monthly review are separate rules.

Evidence: /maintenance-estimates, /pricing

Review window: 2026-10-24 through 2027-01-22

Kind: pricing Applies to: General

Tavioo call minutes: $0.19305 / minute (counted to the exact fraction of a minute).

Limitation: This is a published standard rate, not a statement of a specific customer's bill, tax, eligibility, or negotiated terms. Each bill line adds up the exact amounts for its usage and is rounded to the cent once.

Limitation: Price basis: published price version 1, in effect since 2026-10-23T00:31:12.038Z.

Evidence: /pricing

Review window: 2026-10-24 through 2027-01-22

Kind: pricing Applies to: General

Phone line minutes, received: $0.011475 / minute (counted to the exact fraction of a minute); Phone line minutes, sent: $0.0189 / minute (counted to the exact fraction of a minute).

Limitation: This is a published standard rate, not a statement of a specific customer's bill, tax, eligibility, or negotiated terms. Each bill line adds up the exact amounts for its usage and is rounded to the cent once.

Limitation: Price basis: published price version 1, in effect since 2026-10-23T00:31:12.038Z.

Evidence: /pricing

Review window: 2026-10-24 through 2027-01-22

Kind: pricing Applies to: General

Text message parts, sent: $0.017955 / message part (whole message parts); Text message parts, received: $0.01593 / message part (whole message parts).

Limitation: This is a published standard rate, not a statement of a specific customer's bill, tax, eligibility, or negotiated terms. Each bill line adds up the exact amounts for its usage and is rounded to the cent once.

Limitation: Price basis: published price version 1, in effect since 2026-10-23T00:31:12.038Z.

Evidence: /pricing

Review window: 2026-10-24 through 2027-01-22

Kind: pricing Applies to: General

AI processing, input tokens: $1.0125 / 1M tokens (exact token counts, priced per million tokens); AI processing, cached input tokens: $0.10125 / 1M tokens (exact token counts, priced per million tokens); AI processing, output tokens: $6.075 / 1M tokens (exact token counts, priced per million tokens).

Limitation: This is a published standard rate, not a statement of a specific customer's bill, tax, eligibility, or negotiated terms. Each bill line adds up the exact amounts for its usage and is rounded to the cent once.

Limitation: Price basis: published price version 1, in effect since 2026-10-23T00:31:12.038Z.

Evidence: /pricing

Review window: 2026-10-24 through 2027-01-22

Kind: pricing Applies to: General

Emails sent: $0.001755 / email (each recipient address accepted for sending).

Limitation: This is a published standard rate, not a statement of a specific customer's bill, tax, eligibility, or negotiated terms. Each bill line adds up the exact amounts for its usage and is rounded to the cent once.

Limitation: Price basis: published price version 1, in effect since 2026-10-23T00:31:12.038Z.

Evidence: /pricing

Review window: 2026-10-24 through 2027-01-22

Kind: pricing Applies to: General

There is no monthly service fee.

Limitation: This is a published standard rate, not a statement of a specific customer's bill, tax, eligibility, or negotiated terms. Each bill line adds up the exact amounts for its usage and is rounded to the cent once.

Limitation: A Flat rate plan is set up case by case and has its own agreed monthly terms.

Limitation: Price basis: published price version 1, in effect since 2026-10-23T00:31:12.038Z.

Evidence: /pricing

Review window: 2026-10-24 through 2027-01-22

Kind: pricing Applies to: General

There is no setup fee.

Limitation: This is a published standard rate, not a statement of a specific customer's bill, tax, eligibility, or negotiated terms. Each bill line adds up the exact amounts for its usage and is rounded to the cent once.

Limitation: Price basis: published price version 1, in effect since 2026-10-23T00:31:12.038Z.

Evidence: /pricing

Review window: 2026-10-24 through 2027-01-22

Kind: pricing Applies to: General

Tavioo publishes Pay as you go and Flat rate plan shapes; Flat rate is set up case by case.

Limitation: The public page does not promise eligibility or terms for a specific customer.

Limitation: With Flat rate, each service has its own monthly allowance, and usage over an allowance is charged at the rate your plan sets.

Limitation: Optional add-ons, such as Maintenance estimates, are turned on separately.

Evidence: /pricing

Review window: 2026-10-24 through 2027-01-22

Kind: pricing Applies to: General

If a month goes above $1,500, Tavioo reviews it with the customer before anything is charged.

Limitation: This is the published review process, not a guarantee about a specific customer's total.

Evidence: /pricing

Review window: 2026-10-24 through 2027-01-22

Kind: pricing Applies to: General

Tax is worked out from your location; if none is on file, the published fallback is Yuma, AZ 85364.

Limitation: This is not tax advice and does not calculate a customer's tax.

Evidence: /pricing

Review window: 2026-10-24 through 2027-01-22

Kind: pricing Applies to: General

There is no minimum to start.

Limitation: The statement does not determine a specific customer's eligibility or bill.

Evidence: /pricing

Review window: 2026-10-24 through 2027-01-22

Kind: action Applies to: General

Read the public pricing summary without calculations.

Limitation: This descriptor is read-only and performs no human destination or consequential action.

Read-only action: GET /agent/page?path=%2Fpricing&locale=en-US

Evidence: /

Review window: 2026-10-24 through 2027-01-22

Kind: onboarding Applies to: Property management

An owner or admin turns on Maintenance estimates in Billing, under Add-ons, after reviewing the terms, your saved approval limits and the usage preview.

Limitation: Saving estimate rules, having an account or a Tavioo update never turns it on.

Limitation: Settings holds your estimate rules and approval limits and shows whether the add-on is on. It is not a second way to turn it on.

Evidence: /maintenance-estimates

Review window: 2026-10-24 through 2027-01-22

Kind: onboarding Applies to: General

Public self-service signup is available as a human next step.

Limitation: The destination does not promise onboarding duration, activation, approval, or phone-number availability, and Agent Knowledge does not submit it.

Evidence: /pricing

Review window: 2026-10-24 through 2027-01-22

Kind: support Applies to: General

Public contact destinations are (928) 723-3322, support@tavioo.com, and privacy@tavioo.com.

Limitation: No response time or staffing level is promised.

Evidence: /pricing, /privacy, /terms

Review window: 2026-10-24 through 2027-01-22

Kind: non_fit Applies to: General

Tavioo is not a bank, escrow service, insurer, or professional adviser and does not give legal, tax, fair-housing, or financial advice.

Limitation: Customers remain responsible for professional advice and regulated decisions.

Evidence: /terms

Review window: 2026-10-24 through 2027-01-22

Kind: identity Applies to: General

Tavioo is operated by Tavioo LLC, and the published Privacy Policy and Terms are effective July 28, 2026.

Limitation: Agent View summarizes and links to the complete documents; retrieval is not legal advice or affirmative acceptance.

Evidence: /privacy, /terms

Review window: 2026-10-24 through 2027-01-22

Kind: action Applies to: General

Read a navigation overview of the published Privacy Policy.

Limitation: This descriptor is read-only and performs no human destination or consequential action.

Read-only action: GET /agent/page?path=%2Fprivacy&locale=en-US

Evidence: /

Review window: 2026-10-24 through 2027-01-22

Kind: action Applies to: General

Read a navigation overview of the published Terms and Conditions.

Limitation: This descriptor is read-only and performs no human destination or consequential action.

Read-only action: GET /agent/page?path=%2Fterms&locale=en-US

Evidence: /

Review window: 2026-10-24 through 2027-01-22

Kind: identity Applies to: General

The disclosed SMS sender is Orlando O Spencer I, Inc. (Tavioo), and the SMS consent page is effective June 3, 2026.

Limitation: Tavioo LLC's operator identity does not replace the separately disclosed SMS sender identity.

Evidence: /sms-consent, /privacy, /terms

Review window: 2026-10-24 through 2027-01-22

Kind: action Applies to: General

Read the public SMS consent and sender summary.

Limitation: This descriptor is read-only and performs no human destination or consequential action.

Read-only action: GET /agent/page?path=%2Fsms-consent&locale=en-US

Evidence: /

Review window: 2026-10-24 through 2027-01-22

Kind: limitation Applies to: General

Organization and provider portals require sign-in.

Limitation: Agent Knowledge does not enumerate private functionality, fetch portal pages, or publish authenticated routes.

Evidence: /

Review window: 2026-10-24 through 2027-01-22