{
  "audienceIndex": {
    "general": [],
    "local_service_business": [
      "audience.local-service-businesses"
    ],
    "property_management": [
      "audience.property-teams"
    ]
  },
  "claims": [
    {
      "appliesTo": [
        "local_service_business"
      ],
      "canonicalHumanUrl": "https://tavioo.com/",
      "id": "audience.local-service-businesses",
      "kind": "audience",
      "locale": "en-US",
      "nextReviewAt": "2026-10-31T00:00:00.000Z",
      "ownerRole": "Product owner",
      "publicEvidenceUrls": [
        "https://tavioo.com/"
      ],
      "qualifiers": [
        "Channel and routing availability depends on the customer's setup and rules."
      ],
      "reviewedAt": "2026-08-08T00:00:00.000Z",
      "statement": "Business Switchboard is for local and service businesses that need organized call, message, voicemail, callback, routing, and follow-up coverage.",
      "status": "approved",
      "topicIds": [
        "who-tavioo-is-for"
      ]
    },
    {
      "appliesTo": [
        "property_management"
      ],
      "canonicalHumanUrl": "https://tavioo.com/",
      "id": "audience.property-teams",
      "kind": "audience",
      "locale": "en-US",
      "nextReviewAt": "2026-10-31T00:00:00.000Z",
      "ownerRole": "Product owner",
      "publicEvidenceUrls": [
        "https://tavioo.com/"
      ],
      "qualifiers": [
        "Tavioo does not replace the people or specialized systems that decide and perform the work."
      ],
      "reviewedAt": "2026-08-08T00:00:00.000Z",
      "statement": "Property Response is for property teams handling maintenance intake, coordination, approvals, and follow-up.",
      "status": "approved",
      "topicIds": [
        "who-tavioo-is-for"
      ]
    }
  ],
  "contentDigest": "sha256-45a887aae480690cc424311c01fab616b5f586e0e606741e35c121296d217ef5",
  "contentVersion": "2026-08-08",
  "generatedAt": "2026-08-08T00:00:00.000Z",
  "locale": "en-US",
  "schemaVersion": "1.0.0",
  "topic": {
    "audiences": [
      "local_service_business",
      "property_management"
    ],
    "canonicalHumanUrl": "https://tavioo.com/",
    "claimIds": [
      "audience.local-service-businesses",
      "audience.property-teams"
    ],
    "jsonUrl": "https://tavioo.com/agent-knowledge/v1/en-US/topics/who-tavioo-is-for.json",
    "markdownUrl": "https://tavioo.com/agent-knowledge/v1/en-US/topics/who-tavioo-is-for.md",
    "slug": "who-tavioo-is-for",
    "summary": "The public audiences served by Property Response and Business Switchboard.",
    "title": "Who Tavioo is for"
  }
}