{
  "audienceIndex": {
    "general": [],
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      "outcome.communication-follow-up"
    ],
    "property_management": [
      "compatibility.existing-email",
      "outcome.communication-follow-up"
    ]
  },
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    {
      "appliesTo": [
        "local_service_business",
        "property_management"
      ],
      "canonicalHumanUrl": "https://tavioo.com/",
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        "level": "works_alongside",
        "systemCategory": "existing email"
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      "locale": "en-US",
      "nextReviewAt": "2026-10-31T00:00:00.000Z",
      "ownerRole": "Product owner",
      "publicEvidenceUrls": [
        "https://tavioo.com/"
      ],
      "qualifiers": [
        "No sync, data exchange, partnership, or certification is claimed."
      ],
      "reviewedAt": "2026-08-08T00:00:00.000Z",
      "statement": "Existing email can remain part of the customer's own operation.",
      "status": "approved",
      "topicIds": [
        "communications-and-follow-up",
        "works-alongside"
      ]
    },
    {
      "appliesTo": [
        "local_service_business",
        "property_management"
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      "id": "outcome.communication-follow-up",
      "kind": "outcome",
      "locale": "en-US",
      "nextReviewAt": "2026-10-31T00:00:00.000Z",
      "ownerRole": "Product owner",
      "publicEvidenceUrls": [
        "https://tavioo.com/"
      ],
      "qualifiers": [
        "It does not guarantee a response or follow-up time."
      ],
      "reviewedAt": "2026-08-08T00:00:00.000Z",
      "statement": "Tavioo helps organize updates and follow-up among the people involved in a request or business call.",
      "status": "approved",
      "topicIds": [
        "communications-and-follow-up"
      ]
    }
  ],
  "contentDigest": "sha256-45a887aae480690cc424311c01fab616b5f586e0e606741e35c121296d217ef5",
  "contentVersion": "2026-08-08",
  "generatedAt": "2026-08-08T00:00:00.000Z",
  "locale": "en-US",
  "schemaVersion": "1.0.0",
  "topic": {
    "audiences": [
      "local_service_business",
      "property_management"
    ],
    "canonicalHumanUrl": "https://tavioo.com/",
    "claimIds": [
      "compatibility.existing-email",
      "outcome.communication-follow-up"
    ],
    "jsonUrl": "https://tavioo.com/agent-knowledge/v1/en-US/topics/communications-and-follow-up.json",
    "markdownUrl": "https://tavioo.com/agent-knowledge/v1/en-US/topics/communications-and-follow-up.md",
    "slug": "communications-and-follow-up",
    "summary": "How Tavioo helps organize updates without promising timing.",
    "title": "Communications and follow-up"
  }
}