{
  "audienceIndex": {
    "general": [
      "non-fit.specialized-systems"
    ],
    "local_service_business": [
      "compatibility.accounting-systems",
      "compatibility.existing-email",
      "compatibility.people-and-rules",
      "compatibility.phone-systems"
    ],
    "property_management": [
      "compatibility.accounting-systems",
      "compatibility.existing-email",
      "compatibility.people-and-rules",
      "compatibility.property-management-systems"
    ]
  },
  "claims": [
    {
      "appliesTo": [
        "local_service_business",
        "property_management"
      ],
      "canonicalHumanUrl": "https://tavioo.com/terms",
      "compatibility": {
        "level": "works_alongside",
        "systemCategory": "accounting system"
      },
      "id": "compatibility.accounting-systems",
      "kind": "compatibility",
      "locale": "en-US",
      "nextReviewAt": "2026-10-31T00:00:00.000Z",
      "ownerRole": "Product owner",
      "publicEvidenceUrls": [
        "https://tavioo.com/terms"
      ],
      "qualifiers": [
        "No data exchange, partnership, certification, or endorsement is claimed."
      ],
      "reviewedAt": "2026-08-08T00:00:00.000Z",
      "statement": "Tavioo works alongside accounting systems; it does not claim to read from, write to, or replace them.",
      "status": "approved",
      "topicIds": [
        "works-alongside"
      ]
    },
    {
      "appliesTo": [
        "local_service_business",
        "property_management"
      ],
      "canonicalHumanUrl": "https://tavioo.com/",
      "compatibility": {
        "level": "works_alongside",
        "systemCategory": "existing email"
      },
      "id": "compatibility.existing-email",
      "kind": "compatibility",
      "locale": "en-US",
      "nextReviewAt": "2026-10-31T00:00:00.000Z",
      "ownerRole": "Product owner",
      "publicEvidenceUrls": [
        "https://tavioo.com/"
      ],
      "qualifiers": [
        "No sync, data exchange, partnership, or certification is claimed."
      ],
      "reviewedAt": "2026-08-08T00:00:00.000Z",
      "statement": "Existing email can remain part of the customer's own operation.",
      "status": "approved",
      "topicIds": [
        "communications-and-follow-up",
        "works-alongside"
      ]
    },
    {
      "appliesTo": [
        "local_service_business",
        "property_management"
      ],
      "canonicalHumanUrl": "https://tavioo.com/",
      "compatibility": {
        "level": "works_alongside",
        "systemCategory": "staff, providers, and escalation rules"
      },
      "id": "compatibility.people-and-rules",
      "kind": "compatibility",
      "locale": "en-US",
      "nextReviewAt": "2026-10-31T00:00:00.000Z",
      "ownerRole": "Product owner",
      "publicEvidenceUrls": [
        "https://tavioo.com/"
      ],
      "qualifiers": [
        "The customer's people and rules remain authoritative."
      ],
      "reviewedAt": "2026-08-08T00:00:00.000Z",
      "statement": "Tavioo works with the customer's own staff, providers, and escalation rules.",
      "status": "approved",
      "topicIds": [
        "approvals-and-human-control",
        "works-alongside"
      ]
    },
    {
      "appliesTo": [
        "local_service_business"
      ],
      "canonicalHumanUrl": "https://tavioo.com/",
      "compatibility": {
        "level": "works_alongside",
        "systemCategory": "existing phone system and number"
      },
      "id": "compatibility.phone-systems",
      "kind": "compatibility",
      "locale": "en-US",
      "nextReviewAt": "2026-10-31T00:00:00.000Z",
      "ownerRole": "Product owner",
      "publicEvidenceUrls": [
        "https://tavioo.com/"
      ],
      "qualifiers": [
        "No universal setup, data exchange, partnership, or certification is claimed."
      ],
      "reviewedAt": "2026-08-08T00:00:00.000Z",
      "statement": "Existing phone systems and phone numbers can remain part of the customer's own operation.",
      "status": "approved",
      "topicIds": [
        "business-switchboard",
        "works-alongside"
      ]
    },
    {
      "appliesTo": [
        "property_management"
      ],
      "canonicalHumanUrl": "https://tavioo.com/terms",
      "compatibility": {
        "level": "works_alongside",
        "systemCategory": "property management system"
      },
      "id": "compatibility.property-management-systems",
      "kind": "compatibility",
      "locale": "en-US",
      "nextReviewAt": "2026-10-31T00:00:00.000Z",
      "ownerRole": "Product owner",
      "publicEvidenceUrls": [
        "https://tavioo.com/terms"
      ],
      "qualifiers": [
        "No data exchange, partnership, certification, or endorsement is claimed."
      ],
      "reviewedAt": "2026-08-08T00:00:00.000Z",
      "statement": "Tavioo works alongside property management systems; it does not claim to read from, write to, or replace them.",
      "status": "approved",
      "topicIds": [
        "works-alongside"
      ]
    },
    {
      "appliesTo": [
        "general"
      ],
      "canonicalHumanUrl": "https://tavioo.com/terms",
      "id": "non-fit.specialized-systems",
      "kind": "non_fit",
      "locale": "en-US",
      "nextReviewAt": "2026-10-31T00:00:00.000Z",
      "ownerRole": "Product owner",
      "publicEvidenceUrls": [
        "https://tavioo.com/terms"
      ],
      "qualifiers": [
        "Those systems can remain in the customer's workflow."
      ],
      "reviewedAt": "2026-08-08T00:00:00.000Z",
      "statement": "Tavioo does not replace a property management, accounting, estimating, or other specialized system a customer relies on.",
      "status": "approved",
      "topicIds": [
        "what-tavioo-does-not-do",
        "works-alongside"
      ]
    }
  ],
  "contentDigest": "sha256-45a887aae480690cc424311c01fab616b5f586e0e606741e35c121296d217ef5",
  "contentVersion": "2026-08-08",
  "generatedAt": "2026-08-08T00:00:00.000Z",
  "locale": "en-US",
  "schemaVersion": "1.0.0",
  "topic": {
    "audiences": [
      "local_service_business",
      "property_management"
    ],
    "canonicalHumanUrl": "https://tavioo.com/",
    "claimIds": [
      "compatibility.accounting-systems",
      "compatibility.existing-email",
      "compatibility.people-and-rules",
      "compatibility.phone-systems",
      "compatibility.property-management-systems",
      "non-fit.specialized-systems"
    ],
    "jsonUrl": "https://tavioo.com/agent-knowledge/v1/en-US/topics/works-alongside.json",
    "markdownUrl": "https://tavioo.com/agent-knowledge/v1/en-US/topics/works-alongside.md",
    "slug": "works-alongside",
    "summary": "How Tavioo relates to systems, people, and rules a customer already uses.",
    "title": "Works alongside"
  }
}