# Service availability and limitations

Published intake availability and the limits that apply to response and resolution.

Locale: en-US
Content version: 2026-08-08
Content digest: sha256-45a887aae480690cc424311c01fab616b5f586e0e606741e35c121296d217ef5
Applies to: General
Canonical human page: https://tavioo.com/

### limitation.no-guaranteed-outcomes

Status: approved
Kind: limitation
Applies to: General
Statement: Tavioo does not guarantee dispatch, appointments, callback timing, repairs, provider availability or arrival, or business results.
Limitation: Intake and coordination are not resolution.
Evidence: https://tavioo.com/terms
Review window: 2026-08-08T00:00:00.000Z to 2026-10-31T00:00:00.000Z

### limitation.always-available-intake

Status: approved
Kind: limitation
Applies to: General
Statement: 24/7 - Always available intake.
Limitation: This describes intake only; response time, dispatch, provider arrival, repair, emergency handling, and resolution depend on the customer's own rules, people, and providers.
Evidence: https://tavioo.com/
Review window: 2026-08-08T00:00:00.000Z to 2026-10-31T00:00:00.000Z