Agent View · read-only
How the optional Maintenance estimates add-on works, who turns it on, its limits and what it costs.
Read the public Maintenance estimates summary.
Limitation: This descriptor is read-only and performs no human destination or consequential action.
Read-only action: GET /agent/page?path=%2Fmaintenance-estimates&locale=en-US
Evidence: /
Review window: 2026-10-24 through 2027-01-22
Repair estimates and contractor visit fees have separate approval limits. Estimates at or below your saved approval limits are approved automatically after the contractor confirms the figures.
Limitation: Automatic approval also needs current, consistent figures and every other check to pass. Anything over a limit, unclear, expired or entered by hand comes to a person.
Evidence: /maintenance-estimates
Review window: 2026-10-24 through 2027-01-22
Tavioo keeps the resident updated, can check in about the visit when you turn visit check-ins on, and compares the contractor's invoice with the approved estimate so you can see any difference.
Limitation: Tavioo helps coordinate the work. It does not guarantee a visit, the contractor's arrival, the repair, payment or the outcome.
Evidence: /maintenance-estimates
Review window: 2026-10-24 through 2027-01-22
Your saved estimate rules decide when a repair needs an estimate. A manager can still require or skip an estimate on a single request, and emergencies follow your saved emergency setting.
Limitation: Tavioo is not an emergency service. Emergency decisions stay with your people and your procedures.
Evidence: /maintenance-estimates
Review window: 2026-10-24 through 2027-01-22
Tavioo can ask for an estimate from the issue description, or arrange an estimate visit so the contractor can see the job first. For a visit, Tavioo asks the contractor for times and confirms one with the resident.
Limitation: A visit fee is the contractor's own charge, separate from Tavioo's usage charges, and it follows your visit-fee approval limit.
Limitation: Which channels Tavioo can use depends on your setup and your contractor's contact details.
Evidence: /maintenance-estimates
Review window: 2026-10-24 through 2027-01-22
When a repair needs an estimate first, Tavioo asks the contractor for one, collects it by text, email or phone, reads it back, and applies your approval limits before any work is scheduled.
Limitation: Maintenance estimates is an optional add-on for property teams. It stays off until an owner or admin turns it on.
Limitation: Tavioo organizes the figures your contractor provides. It does not set, guarantee or negotiate the repair price.
Evidence: /maintenance-estimates
Review window: 2026-10-24 through 2027-01-22
Tavioo provides Property Response for property teams and Business Switchboard for local and service businesses.
Limitation: The two services apply to different operational audiences and are not a universal fit.
Evidence: /
Review window: 2026-10-24 through 2027-01-22
Organization and provider portals require sign-in.
Limitation: Agent Knowledge does not enumerate private functionality, fetch portal pages, or publish authenticated routes.
Evidence: /
Review window: 2026-10-24 through 2027-01-22
A contractor's estimate or visit fee is the contractor's own amount. Your approval limits decide what can be approved. They do not limit Tavioo's usage charges.
Limitation: The monthly request limit, the $0 always-ask setting, no minimum to start and the $1,500 monthly review are separate rules.
Evidence: /maintenance-estimates, /pricing
Review window: 2026-10-24 through 2027-01-22
If the terms, the prices that apply, the usage preview or your monthly limit change, new estimate requests stop until an owner or admin accepts the updated terms in Add-ons.
Limitation: An earlier acceptance is not a lasting promise that new estimate requests can start.
Evidence: /maintenance-estimates
Review window: 2026-10-24 through 2027-01-22
When the monthly limit is reached, new requests continue as ordinary repairs and you see a notice. The add-on can still show On, because reaching the limit does not turn it off.
Limitation: Reaching the limit does not stop repairs, and it does not limit your usage charges.
Evidence: /maintenance-estimates
Review window: 2026-10-24 through 2027-01-22
The monthly limit counts new estimate requests, not money. Each request counts once, the count starts again each calendar month in UTC, unused requests do not roll over, and turning the add-on off and on does not reset it.
Limitation: The default offer is 300 requests a month. The limit your owner or admin accepts applies, and Unlimited needs their explicit choice.
Evidence: /maintenance-estimates
Review window: 2026-10-24 through 2027-01-22
Turning this off stops new estimate requests at once. Estimates already started finish, and notices owed to contractors are still sent, so they can still use your meters.
Limitation: Turning it off does not cancel estimate work that is already under way.
Evidence: /maintenance-estimates
Review window: 2026-10-24 through 2027-01-22
An estimate that has expired is never approved automatically. Your team decides what happens next, including asking the contractor to confirm it again.
Limitation: Tavioo uses the expiry date the contractor gives on the estimate.
Evidence: /maintenance-estimates
Review window: 2026-10-24 through 2027-01-22
Tavioo does not guarantee dispatch, appointments, callback timing, repairs, provider availability or arrival, or business results.
Limitation: Intake and coordination are not resolution.
Evidence: /terms
Review window: 2026-10-24 through 2027-01-22
A $0 limit means a person approves every estimate and visit fee, including zero-value ones.
Limitation: A $0 limit never means unlimited automatic approval.
Evidence: /maintenance-estimates
Review window: 2026-10-24 through 2027-01-22
Tavioo is not an emergency service and does not make emergency decisions.
Limitation: People should use the emergency services and procedures appropriate to their situation.
Evidence: /terms
Review window: 2026-10-24 through 2027-01-22
Tavioo does not replace the property manager, owner, contractor, or staff who decide and perform the work.
Limitation: The customer's people remain responsible for judgment and action.
Evidence: /terms
Review window: 2026-10-24 through 2027-01-22
An owner or admin turns on Maintenance estimates in Billing, under Add-ons, after reviewing the terms, your saved approval limits and the usage preview.
Limitation: Saving estimate rules, having an account or a Tavioo update never turns it on.
Limitation: Settings holds your estimate rules and approval limits and shows whether the add-on is on. It is not a second way to turn it on.
Evidence: /maintenance-estimates
Review window: 2026-10-24 through 2027-01-22
There is no subscription, add-on or per-estimate fee for Maintenance estimates. Estimate messages, calls and processing use your existing usage meters at your plan's rates.
Limitation: Turning this on may increase your usage charges. This does not describe a specific customer's bill.
Evidence: /maintenance-estimates, /pricing
Review window: 2026-10-24 through 2027-01-22
Before turning it on, an owner or admin sees a usage preview with two examples: texts and emails only, and the same with four more voice calls. The usage preview is illustrative. Reminders, corrections and longer calls can exceed it.
Limitation: The preview is not a contractor's bid or a final bill. Your account's terms and the prices in effect decide what you pay.
Evidence: /maintenance-estimates, /pricing
Review window: 2026-10-24 through 2027-01-22
The Maintenance estimates page is the authoritative public explanation of this optional add-on. Agent View shows no account data, performs no calculation and does not turn anything on.
Organization and provider portals require sign-in.
Limitation: Agent Knowledge does not enumerate private functionality, fetch portal pages, or publish authenticated routes.
A contractor's estimate or visit fee is the contractor's own amount. Your approval limits decide what can be approved. They do not limit Tavioo's usage charges.
Limitation: The monthly request limit, the $0 always-ask setting, no minimum to start and the $1,500 monthly review are separate rules.
If the terms, the prices that apply, the usage preview or your monthly limit change, new estimate requests stop until an owner or admin accepts the updated terms in Add-ons.
Limitation: An earlier acceptance is not a lasting promise that new estimate requests can start.
When the monthly limit is reached, new requests continue as ordinary repairs and you see a notice. The add-on can still show On, because reaching the limit does not turn it off.
Limitation: Reaching the limit does not stop repairs, and it does not limit your usage charges.
The monthly limit counts new estimate requests, not money. Each request counts once, the count starts again each calendar month in UTC, unused requests do not roll over, and turning the add-on off and on does not reset it.
Limitation: The default offer is 300 requests a month. The limit your owner or admin accepts applies, and Unlimited needs their explicit choice.
Turning this off stops new estimate requests at once. Estimates already started finish, and notices owed to contractors are still sent, so they can still use your meters.
Limitation: Turning it off does not cancel estimate work that is already under way.
An estimate that has expired is never approved automatically. Your team decides what happens next, including asking the contractor to confirm it again.
Limitation: Tavioo uses the expiry date the contractor gives on the estimate.
Tavioo does not guarantee dispatch, appointments, callback timing, repairs, provider availability or arrival, or business results.
Limitation: Intake and coordination are not resolution.
A $0 limit means a person approves every estimate and visit fee, including zero-value ones.
Limitation: A $0 limit never means unlimited automatic approval.
Tavioo is not an emergency service and does not make emergency decisions.
Limitation: People should use the emergency services and procedures appropriate to their situation.
Tavioo does not replace the property manager, owner, contractor, or staff who decide and perform the work.
Limitation: The customer's people remain responsible for judgment and action.
Agent View performs no action. Read-only descriptors retrieve public information. Human destinations are ordinary links for people.
action.get-maintenance-estimates-summary → GET /agent/page?path=%2Fmaintenance-estimates&locale=en-USThis mirror is generated by the same serializer as the page sections above.
# Page identity Title: Tavioo Maintenance estimates Canonical URL: https://tavioo.com/maintenance-estimates Audience: Property management Content version: 2026-10-24 Content digest: sha256-136956e77e2b55a5e2ef23765a9d4034b1656bc7b8ae0c1524038f2d9ba854dd Agent Knowledge: https://tavioo.com/agent-knowledge ## Key facts - [action] Read the public Maintenance estimates summary. - [capability] Repair estimates and contractor visit fees have separate approval limits. Estimates at or below your saved approval limits are approved automatically after the contractor confirms the figures. - [capability] Tavioo keeps the resident updated, can check in about the visit when you turn visit check-ins on, and compares the contractor's invoice with the approved estimate so you can see any difference. - [capability] Your saved estimate rules decide when a repair needs an estimate. A manager can still require or skip an estimate on a single request, and emergencies follow your saved emergency setting. - [capability] Tavioo can ask for an estimate from the issue description, or arrange an estimate visit so the contractor can see the job first. For a visit, Tavioo asks the contractor for times and confirms one with the resident. - [capability] When a repair needs an estimate first, Tavioo asks the contractor for one, collects it by text, email or phone, reads it back, and applies your approval limits before any work is scheduled. - [identity] Tavioo provides Property Response for property teams and Business Switchboard for local and service businesses. - [limitation] Organization and provider portals require sign-in. - [limitation] A contractor's estimate or visit fee is the contractor's own amount. Your approval limits decide what can be approved. They do not limit Tavioo's usage charges. ## Approved Agent Knowledge ### action.get-maintenance-estimates-summary Status: approved Kind: action Applies to: General Statement: Read the public Maintenance estimates summary. Limitation: This descriptor is read-only and performs no human destination or consequential action. Read-only action: GET /agent/page?path=%2Fmaintenance-estimates&locale=en-US Evidence: https://tavioo.com/ Review window: 2026-10-24T00:00:00.000Z to 2027-01-22T00:00:00.000Z ### capability.estimate-approval-limits Status: approved Kind: capability Applies to: Property management Statement: Repair estimates and contractor visit fees have separate approval limits. Estimates at or below your saved approval limits are approved automatically after the contractor confirms the figures. Limitation: Automatic approval also needs current, consistent figures and every other check to pass. Anything over a limit, unclear, expired or entered by hand comes to a person. Evidence: https://tavioo.com/maintenance-estimates Review window: 2026-10-24T00:00:00.000Z to 2027-01-22T00:00:00.000Z ### capability.estimate-follow-through Status: approved Kind: capability Applies to: Property management Statement: Tavioo keeps the resident updated, can check in about the visit when you turn visit check-ins on, and compares the contractor's invoice with the approved estimate so you can see any difference. Limitation: Tavioo helps coordinate the work. It does not guarantee a visit, the contractor's arrival, the repair, payment or the outcome. Evidence: https://tavioo.com/maintenance-estimates Review window: 2026-10-24T00:00:00.000Z to 2027-01-22T00:00:00.000Z ### capability.estimate-rules Status: approved Kind: capability Applies to: Property management Statement: Your saved estimate rules decide when a repair needs an estimate. A manager can still require or skip an estimate on a single request, and emergencies follow your saved emergency setting. Limitation: Tavioo is not an emergency service. Emergency decisions stay with your people and your procedures. Evidence: https://tavioo.com/maintenance-estimates Review window: 2026-10-24T00:00:00.000Z to 2027-01-22T00:00:00.000Z ### capability.estimate-visits Status: approved Kind: capability Applies to: Property management Statement: Tavioo can ask for an estimate from the issue description, or arrange an estimate visit so the contractor can see the job first. For a visit, Tavioo asks the contractor for times and confirms one with the resident. Limitation: A visit fee is the contractor's own charge, separate from Tavioo's usage charges, and it follows your visit-fee approval limit. Limitation: Which channels Tavioo can use depends on your setup and your contractor's contact details. Evidence: https://tavioo.com/maintenance-estimates Review window: 2026-10-24T00:00:00.000Z to 2027-01-22T00:00:00.000Z ### capability.maintenance-estimates Status: approved Kind: capability Applies to: Property management Statement: When a repair needs an estimate first, Tavioo asks the contractor for one, collects it by text, email or phone, reads it back, and applies your approval limits before any work is scheduled. Limitation: Maintenance estimates is an optional add-on for property teams. It stays off until an owner or admin turns it on. Limitation: Tavioo organizes the figures your contractor provides. It does not set, guarantee or negotiate the repair price. Evidence: https://tavioo.com/maintenance-estimates Review window: 2026-10-24T00:00:00.000Z to 2027-01-22T00:00:00.000Z ### identity.two-service-positioning Status: approved Kind: identity Applies to: General Statement: Tavioo provides Property Response for property teams and Business Switchboard for local and service businesses. Limitation: The two services apply to different operational audiences and are not a universal fit. Evidence: https://tavioo.com/ Review window: 2026-10-24T00:00:00.000Z to 2027-01-22T00:00:00.000Z ### limitation.authenticated-portals Status: approved Kind: limitation Applies to: General Statement: Organization and provider portals require sign-in. Limitation: Agent Knowledge does not enumerate private functionality, fetch portal pages, or publish authenticated routes. Evidence: https://tavioo.com/ Review window: 2026-10-24T00:00:00.000Z to 2027-01-22T00:00:00.000Z ### limitation.estimate-amounts-are-separate Status: approved Kind: limitation Applies to: Property management Statement: A contractor's estimate or visit fee is the contractor's own amount. Your approval limits decide what can be approved. They do not limit Tavioo's usage charges. Limitation: The monthly request limit, the $0 always-ask setting, no minimum to start and the $1,500 monthly review are separate rules. Evidence: https://tavioo.com/maintenance-estimates, https://tavioo.com/pricing Review window: 2026-10-24T00:00:00.000Z to 2027-01-22T00:00:00.000Z ### limitation.estimates-fresh-acceptance Status: approved Kind: limitation Applies to: Property management Statement: If the terms, the prices that apply, the usage preview or your monthly limit change, new estimate requests stop until an owner or admin accepts the updated terms in Add-ons. Limitation: An earlier acceptance is not a lasting promise that new estimate requests can start. Evidence: https://tavioo.com/maintenance-estimates Review window: 2026-10-24T00:00:00.000Z to 2027-01-22T00:00:00.000Z ### limitation.estimates-limit-reached Status: approved Kind: limitation Applies to: Property management Statement: When the monthly limit is reached, new requests continue as ordinary repairs and you see a notice. The add-on can still show On, because reaching the limit does not turn it off. Limitation: Reaching the limit does not stop repairs, and it does not limit your usage charges. Evidence: https://tavioo.com/maintenance-estimates Review window: 2026-10-24T00:00:00.000Z to 2027-01-22T00:00:00.000Z ### limitation.estimates-monthly-limit Status: approved Kind: limitation Applies to: Property management Statement: The monthly limit counts new estimate requests, not money. Each request counts once, the count starts again each calendar month in UTC, unused requests do not roll over, and turning the add-on off and on does not reset it. Limitation: The default offer is 300 requests a month. The limit your owner or admin accepts applies, and Unlimited needs their explicit choice. Evidence: https://tavioo.com/maintenance-estimates Review window: 2026-10-24T00:00:00.000Z to 2027-01-22T00:00:00.000Z ### limitation.estimates-turning-off Status: approved Kind: limitation Applies to: Property management Statement: Turning this off stops new estimate requests at once. Estimates already started finish, and notices owed to contractors are still sent, so they can still use your meters. Limitation: Turning it off does not cancel estimate work that is already under way. Evidence: https://tavioo.com/maintenance-estimates Review window: 2026-10-24T00:00:00.000Z to 2027-01-22T00:00:00.000Z ### limitation.expired-estimates Status: approved Kind: limitation Applies to: Property management Statement: An estimate that has expired is never approved automatically. Your team decides what happens next, including asking the contractor to confirm it again. Limitation: Tavioo uses the expiry date the contractor gives on the estimate. Evidence: https://tavioo.com/maintenance-estimates Review window: 2026-10-24T00:00:00.000Z to 2027-01-22T00:00:00.000Z ### limitation.no-guaranteed-outcomes Status: approved Kind: limitation Applies to: General Statement: Tavioo does not guarantee dispatch, appointments, callback timing, repairs, provider availability or arrival, or business results. Limitation: Intake and coordination are not resolution. Evidence: https://tavioo.com/terms Review window: 2026-10-24T00:00:00.000Z to 2027-01-22T00:00:00.000Z ### limitation.zero-approval-limit Status: approved Kind: limitation Applies to: Property management Statement: A $0 limit means a person approves every estimate and visit fee, including zero-value ones. Limitation: A $0 limit never means unlimited automatic approval. Evidence: https://tavioo.com/maintenance-estimates Review window: 2026-10-24T00:00:00.000Z to 2027-01-22T00:00:00.000Z ### non-fit.emergency-service Status: approved Kind: non_fit Applies to: General Statement: Tavioo is not an emergency service and does not make emergency decisions. Limitation: People should use the emergency services and procedures appropriate to their situation. Evidence: https://tavioo.com/terms Review window: 2026-10-24T00:00:00.000Z to 2027-01-22T00:00:00.000Z ### non-fit.human-roles Status: approved Kind: non_fit Applies to: General Statement: Tavioo does not replace the property manager, owner, contractor, or staff who decide and perform the work. Limitation: The customer's people remain responsible for judgment and action. Evidence: https://tavioo.com/terms Review window: 2026-10-24T00:00:00.000Z to 2027-01-22T00:00:00.000Z ### onboarding.maintenance-estimates-activation Status: approved Kind: onboarding Applies to: Property management Statement: An owner or admin turns on Maintenance estimates in Billing, under Add-ons, after reviewing the terms, your saved approval limits and the usage preview. Limitation: Saving estimate rules, having an account or a Tavioo update never turns it on. Limitation: Settings holds your estimate rules and approval limits and shows whether the add-on is on. It is not a second way to turn it on. Evidence: https://tavioo.com/maintenance-estimates Review window: 2026-10-24T00:00:00.000Z to 2027-01-22T00:00:00.000Z ### pricing.maintenance-estimates-fee Status: approved Kind: pricing Applies to: Property management Statement: There is no subscription, add-on or per-estimate fee for Maintenance estimates. Estimate messages, calls and processing use your existing usage meters at your plan's rates. Limitation: Turning this on may increase your usage charges. This does not describe a specific customer's bill. Evidence: https://tavioo.com/maintenance-estimates, https://tavioo.com/pricing Review window: 2026-10-24T00:00:00.000Z to 2027-01-22T00:00:00.000Z ### pricing.maintenance-estimates-preview Status: approved Kind: pricing Applies to: Property management Statement: Before turning it on, an owner or admin sees a usage preview with two examples: texts and emails only, and the same with four more voice calls. The usage preview is illustrative. Reminders, corrections and longer calls can exceed it. Limitation: The preview is not a contractor's bid or a final bill. Your account's terms and the prices in effect decide what you pay. Evidence: https://tavioo.com/maintenance-estimates, https://tavioo.com/pricing Review window: 2026-10-24T00:00:00.000Z to 2027-01-22T00:00:00.000Z ## Page-specific content The Maintenance estimates page is the authoritative public explanation of this optional add-on. Agent View shows no account data, performs no calculation and does not turn anything on. ## Boundaries - Organization and provider portals require sign-in. Agent Knowledge does not enumerate private functionality, fetch portal pages, or publish authenticated routes. - A contractor's estimate or visit fee is the contractor's own amount. Your approval limits decide what can be approved. They do not limit Tavioo's usage charges. The monthly request limit, the $0 always-ask setting, no minimum to start and the $1,500 monthly review are separate rules. - If the terms, the prices that apply, the usage preview or your monthly limit change, new estimate requests stop until an owner or admin accepts the updated terms in Add-ons. An earlier acceptance is not a lasting promise that new estimate requests can start. - When the monthly limit is reached, new requests continue as ordinary repairs and you see a notice. The add-on can still show On, because reaching the limit does not turn it off. Reaching the limit does not stop repairs, and it does not limit your usage charges. - The monthly limit counts new estimate requests, not money. Each request counts once, the count starts again each calendar month in UTC, unused requests do not roll over, and turning the add-on off and on does not reset it. The default offer is 300 requests a month. The limit your owner or admin accepts applies, and Unlimited needs their explicit choice. - Turning this off stops new estimate requests at once. Estimates already started finish, and notices owed to contractors are still sent, so they can still use your meters. Turning it off does not cancel estimate work that is already under way. - An estimate that has expired is never approved automatically. Your team decides what happens next, including asking the contractor to confirm it again. Tavioo uses the expiry date the contractor gives on the estimate. - Tavioo does not guarantee dispatch, appointments, callback timing, repairs, provider availability or arrival, or business results. Intake and coordination are not resolution. - A $0 limit means a person approves every estimate and visit fee, including zero-value ones. A $0 limit never means unlimited automatic approval. - Tavioo is not an emergency service and does not make emergency decisions. People should use the emergency services and procedures appropriate to their situation. - Tavioo does not replace the property manager, owner, contractor, or staff who decide and perform the work. The customer's people remain responsible for judgment and action. ## Allowed actions Agent View performs no action. Read-only descriptors retrieve public information; human destinations are opened only by a person. - action.get-maintenance-estimates-summary -> GET /agent/page?path=%2Fmaintenance-estimates&locale=en-US - Human destination: Public self-service signup -> https://app.tavioo.com/signup - Human destination: Organization login -> https://app.tavioo.com/login - Human destination: Provider login -> https://app.tavioo.com/provider/sign-in - Human destination: Call Tavioo at (928) 723-3322 -> tel:+19287233322 - Human destination: Email Tavioo support -> mailto:support@tavioo.com - Human destination: Email Tavioo privacy -> mailto:privacy@tavioo.com - Human destination: Read the complete Privacy Policy -> https://tavioo.com/privacy - Human destination: Read the complete Terms and Conditions -> https://tavioo.com/terms - Human destination: Read SMS consent information -> https://tavioo.com/sms-consent ## Related topics - Overview: https://tavioo.com/agent-knowledge/v1/en-US/topics/overview.md - What Tavioo does not do: https://tavioo.com/agent-knowledge/v1/en-US/topics/what-tavioo-does-not-do.md - Maintenance intake: https://tavioo.com/agent-knowledge/v1/en-US/topics/maintenance-intake.md - Maintenance estimates: https://tavioo.com/agent-knowledge/v1/en-US/topics/maintenance-estimates.md - Communications and follow-up: https://tavioo.com/agent-knowledge/v1/en-US/topics/communications-and-follow-up.md - Provider coordination: https://tavioo.com/agent-knowledge/v1/en-US/topics/provider-coordination.md - Approvals and human control: https://tavioo.com/agent-knowledge/v1/en-US/topics/approvals-and-human-control.md - Emergencies, access, and exceptions: https://tavioo.com/agent-knowledge/v1/en-US/topics/emergencies-access-and-exceptions.md - Service availability and limitations: https://tavioo.com/agent-knowledge/v1/en-US/topics/service-availability-and-limitations.md - Pricing and plans: https://tavioo.com/agent-knowledge/v1/en-US/topics/pricing-and-plans.md - Getting started and signup: https://tavioo.com/agent-knowledge/v1/en-US/topics/getting-started-and-signup.md - Authenticated surface boundaries: https://tavioo.com/agent-knowledge/v1/en-US/topics/authenticated-surface-boundaries.md