3. Approved Agent Knowledge
Kind: action Applies to: General
Read a navigation overview of the published Privacy Policy.
Limitation: This descriptor is read-only and performs no human destination or consequential action.
Read-only action: GET /agent/page?path=%2Fprivacy&locale=en-US
Evidence: /
Review window: 2026-08-08 through 2026-10-31
Kind: action Applies to: General
Read a navigation overview of the published Terms and Conditions.
Limitation: This descriptor is read-only and performs no human destination or consequential action.
Read-only action: GET /agent/page?path=%2Fterms&locale=en-US
Evidence: /
Review window: 2026-08-08 through 2026-10-31
Kind: compatibility Applies to: Property management, Local service business
Tavioo works alongside accounting systems; it does not claim to read from, write to, or replace them.
Limitation: No data exchange, partnership, certification, or endorsement is claimed.
Compatibility level: works_alongside · accounting system
Evidence: /terms
Review window: 2026-08-08 through 2026-10-31
Kind: compatibility Applies to: Property management
Tavioo works alongside property management systems; it does not claim to read from, write to, or replace them.
Limitation: No data exchange, partnership, certification, or endorsement is claimed.
Compatibility level: works_alongside · property management system
Evidence: /terms
Review window: 2026-08-08 through 2026-10-31
Kind: identity Applies to: General
Tavioo is operated by Tavioo LLC, and the published Privacy Policy and Terms are effective July 28, 2026.
Limitation: Agent View summarizes and links to the complete documents; retrieval is not legal advice or affirmative acceptance.
Evidence: /privacy, /terms
Review window: 2026-08-08 through 2026-10-31
Kind: identity Applies to: General
The disclosed SMS sender is Orlando O Spencer I, Inc. (Tavioo), and the SMS consent page is effective June 3, 2026.
Limitation: Tavioo LLC's operator identity does not replace the separately disclosed SMS sender identity.
Evidence: /sms-consent, /privacy, /terms
Review window: 2026-08-08 through 2026-10-31
Kind: identity Applies to: General
Tavioo provides Property Response for property teams and Business Switchboard for local and service businesses.
Limitation: The two services apply to different operational audiences and are not a universal fit.
Evidence: /
Review window: 2026-08-08 through 2026-10-31
Kind: limitation Applies to: General
Organization and provider portals require sign-in.
Limitation: Agent Knowledge does not enumerate private functionality, fetch portal pages, or publish authenticated routes.
Evidence: /
Review window: 2026-08-08 through 2026-10-31
Kind: limitation Applies to: General
Emergency, access, and exception decisions remain governed by the customer's procedures and people.
Limitation: Tavioo is not emergency response and does not override those procedures.
Evidence: /terms
Review window: 2026-08-08 through 2026-10-31
Kind: limitation Applies to: General
Tavioo does not guarantee dispatch, appointments, callback timing, repairs, provider availability or arrival, or business results.
Limitation: Intake and coordination are not resolution.
Evidence: /terms
Review window: 2026-08-08 through 2026-10-31
Kind: non_fit Applies to: General
Tavioo is not an emergency service and does not make emergency decisions.
Limitation: People should use the emergency services and procedures appropriate to their situation.
Evidence: /terms
Review window: 2026-08-08 through 2026-10-31
Kind: non_fit Applies to: General
Tavioo does not replace the property manager, owner, contractor, or staff who decide and perform the work.
Limitation: The customer's people remain responsible for judgment and action.
Evidence: /terms
Review window: 2026-08-08 through 2026-10-31
Kind: non_fit Applies to: General
Tavioo is not a bank, escrow service, insurer, or professional adviser and does not give legal, tax, fair-housing, or financial advice.
Limitation: Customers remain responsible for professional advice and regulated decisions.
Evidence: /terms
Review window: 2026-08-08 through 2026-10-31
Kind: non_fit Applies to: General
Tavioo does not replace a property management, accounting, estimating, or other specialized system a customer relies on.
Limitation: Those systems can remain in the customer's workflow.
Evidence: /terms
Review window: 2026-08-08 through 2026-10-31
Kind: support Applies to: General
Public contact destinations are (928) 723-3322, support@tavioo.com, and privacy@tavioo.com.
Limitation: No response time or staffing level is promised.
Evidence: /pricing, /privacy, /terms
Review window: 2026-08-08 through 2026-10-31
5. Boundaries
Organization and provider portals require sign-in.
Limitation: Agent Knowledge does not enumerate private functionality, fetch portal pages, or publish authenticated routes.
Emergency, access, and exception decisions remain governed by the customer's procedures and people.
Limitation: Tavioo is not emergency response and does not override those procedures.
Tavioo does not guarantee dispatch, appointments, callback timing, repairs, provider availability or arrival, or business results.
Limitation: Intake and coordination are not resolution.
Tavioo is not an emergency service and does not make emergency decisions.
Limitation: People should use the emergency services and procedures appropriate to their situation.
Tavioo does not replace the property manager, owner, contractor, or staff who decide and perform the work.
Limitation: The customer's people remain responsible for judgment and action.
Tavioo is not a bank, escrow service, insurer, or professional adviser and does not give legal, tax, fair-housing, or financial advice.
Limitation: Customers remain responsible for professional advice and regulated decisions.
Tavioo does not replace a property management, accounting, estimating, or other specialized system a customer relies on.
Limitation: Those systems can remain in the customer's workflow.
8. Markdown mirror
This mirror is generated by the same serializer as the page sections above.
# Page identity
Title: Tavioo Terms and Conditions
Canonical URL: https://tavioo.com/terms
Audience: General
Content version: 2026-08-08
Content digest: sha256-45a887aae480690cc424311c01fab616b5f586e0e606741e35c121296d217ef5
Agent Knowledge: https://tavioo.com/agent-knowledge
## Key facts
- [action] Read a navigation overview of the published Privacy Policy.
- [action] Read a navigation overview of the published Terms and Conditions.
- [compatibility] Tavioo works alongside accounting systems; it does not claim to read from, write to, or replace them.
- [compatibility] Tavioo works alongside property management systems; it does not claim to read from, write to, or replace them.
- [identity] Tavioo is operated by Tavioo LLC, and the published Privacy Policy and Terms are effective July 28, 2026.
- [identity] The disclosed SMS sender is Orlando O Spencer I, Inc. (Tavioo), and the SMS consent page is effective June 3, 2026.
- [identity] Tavioo provides Property Response for property teams and Business Switchboard for local and service businesses.
- [limitation] Organization and provider portals require sign-in.
- [limitation] Emergency, access, and exception decisions remain governed by the customer's procedures and people.
## Approved Agent Knowledge
### action.get-privacy-summary
Status: approved
Kind: action
Applies to: General
Statement: Read a navigation overview of the published Privacy Policy.
Limitation: This descriptor is read-only and performs no human destination or consequential action.
Read-only action: GET /agent/page?path=%2Fprivacy&locale=en-US
Evidence: https://tavioo.com/
Review window: 2026-08-08T00:00:00.000Z to 2026-10-31T00:00:00.000Z
### action.get-terms-summary
Status: approved
Kind: action
Applies to: General
Statement: Read a navigation overview of the published Terms and Conditions.
Limitation: This descriptor is read-only and performs no human destination or consequential action.
Read-only action: GET /agent/page?path=%2Fterms&locale=en-US
Evidence: https://tavioo.com/
Review window: 2026-08-08T00:00:00.000Z to 2026-10-31T00:00:00.000Z
### compatibility.accounting-systems
Status: approved
Kind: compatibility
Applies to: Property management, Local service business
Statement: Tavioo works alongside accounting systems; it does not claim to read from, write to, or replace them.
Limitation: No data exchange, partnership, certification, or endorsement is claimed.
Compatibility level: works_alongside
System category: accounting system
Evidence: https://tavioo.com/terms
Review window: 2026-08-08T00:00:00.000Z to 2026-10-31T00:00:00.000Z
### compatibility.property-management-systems
Status: approved
Kind: compatibility
Applies to: Property management
Statement: Tavioo works alongside property management systems; it does not claim to read from, write to, or replace them.
Limitation: No data exchange, partnership, certification, or endorsement is claimed.
Compatibility level: works_alongside
System category: property management system
Evidence: https://tavioo.com/terms
Review window: 2026-08-08T00:00:00.000Z to 2026-10-31T00:00:00.000Z
### identity.legal-operator
Status: approved
Kind: identity
Applies to: General
Statement: Tavioo is operated by Tavioo LLC, and the published Privacy Policy and Terms are effective July 28, 2026.
Limitation: Agent View summarizes and links to the complete documents; retrieval is not legal advice or affirmative acceptance.
Evidence: https://tavioo.com/privacy, https://tavioo.com/terms
Review window: 2026-08-08T00:00:00.000Z to 2026-10-31T00:00:00.000Z
### identity.sms-sender
Status: approved
Kind: identity
Applies to: General
Statement: The disclosed SMS sender is Orlando O Spencer I, Inc. (Tavioo), and the SMS consent page is effective June 3, 2026.
Limitation: Tavioo LLC's operator identity does not replace the separately disclosed SMS sender identity.
Evidence: https://tavioo.com/sms-consent, https://tavioo.com/privacy, https://tavioo.com/terms
Review window: 2026-08-08T00:00:00.000Z to 2026-10-31T00:00:00.000Z
### identity.two-service-positioning
Status: approved
Kind: identity
Applies to: General
Statement: Tavioo provides Property Response for property teams and Business Switchboard for local and service businesses.
Limitation: The two services apply to different operational audiences and are not a universal fit.
Evidence: https://tavioo.com/
Review window: 2026-08-08T00:00:00.000Z to 2026-10-31T00:00:00.000Z
### limitation.authenticated-portals
Status: approved
Kind: limitation
Applies to: General
Statement: Organization and provider portals require sign-in.
Limitation: Agent Knowledge does not enumerate private functionality, fetch portal pages, or publish authenticated routes.
Evidence: https://tavioo.com/
Review window: 2026-08-08T00:00:00.000Z to 2026-10-31T00:00:00.000Z
### limitation.emergency-access-exceptions
Status: approved
Kind: limitation
Applies to: General
Statement: Emergency, access, and exception decisions remain governed by the customer's procedures and people.
Limitation: Tavioo is not emergency response and does not override those procedures.
Evidence: https://tavioo.com/terms
Review window: 2026-08-08T00:00:00.000Z to 2026-10-31T00:00:00.000Z
### limitation.no-guaranteed-outcomes
Status: approved
Kind: limitation
Applies to: General
Statement: Tavioo does not guarantee dispatch, appointments, callback timing, repairs, provider availability or arrival, or business results.
Limitation: Intake and coordination are not resolution.
Evidence: https://tavioo.com/terms
Review window: 2026-08-08T00:00:00.000Z to 2026-10-31T00:00:00.000Z
### non-fit.emergency-service
Status: approved
Kind: non_fit
Applies to: General
Statement: Tavioo is not an emergency service and does not make emergency decisions.
Limitation: People should use the emergency services and procedures appropriate to their situation.
Evidence: https://tavioo.com/terms
Review window: 2026-08-08T00:00:00.000Z to 2026-10-31T00:00:00.000Z
### non-fit.human-roles
Status: approved
Kind: non_fit
Applies to: General
Statement: Tavioo does not replace the property manager, owner, contractor, or staff who decide and perform the work.
Limitation: The customer's people remain responsible for judgment and action.
Evidence: https://tavioo.com/terms
Review window: 2026-08-08T00:00:00.000Z to 2026-10-31T00:00:00.000Z
### non-fit.professional-advice
Status: approved
Kind: non_fit
Applies to: General
Statement: Tavioo is not a bank, escrow service, insurer, or professional adviser and does not give legal, tax, fair-housing, or financial advice.
Limitation: Customers remain responsible for professional advice and regulated decisions.
Evidence: https://tavioo.com/terms
Review window: 2026-08-08T00:00:00.000Z to 2026-10-31T00:00:00.000Z
### non-fit.specialized-systems
Status: approved
Kind: non_fit
Applies to: General
Statement: Tavioo does not replace a property management, accounting, estimating, or other specialized system a customer relies on.
Limitation: Those systems can remain in the customer's workflow.
Evidence: https://tavioo.com/terms
Review window: 2026-08-08T00:00:00.000Z to 2026-10-31T00:00:00.000Z
### support.public-contacts
Status: approved
Kind: support
Applies to: General
Statement: Public contact destinations are (928) 723-3322, support@tavioo.com, and privacy@tavioo.com.
Limitation: No response time or staffing level is promised.
Evidence: https://tavioo.com/pricing, https://tavioo.com/privacy, https://tavioo.com/terms
Review window: 2026-08-08T00:00:00.000Z to 2026-10-31T00:00:00.000Z
## Page-specific content
Read the complete published Terms and Conditions for the governing wording. Retrieving or reading this page is not affirmative acceptance.
## Boundaries
- Organization and provider portals require sign-in. Agent Knowledge does not enumerate private functionality, fetch portal pages, or publish authenticated routes.
- Emergency, access, and exception decisions remain governed by the customer's procedures and people. Tavioo is not emergency response and does not override those procedures.
- Tavioo does not guarantee dispatch, appointments, callback timing, repairs, provider availability or arrival, or business results. Intake and coordination are not resolution.
- Tavioo is not an emergency service and does not make emergency decisions. People should use the emergency services and procedures appropriate to their situation.
- Tavioo does not replace the property manager, owner, contractor, or staff who decide and perform the work. The customer's people remain responsible for judgment and action.
- Tavioo is not a bank, escrow service, insurer, or professional adviser and does not give legal, tax, fair-housing, or financial advice. Customers remain responsible for professional advice and regulated decisions.
- Tavioo does not replace a property management, accounting, estimating, or other specialized system a customer relies on. Those systems can remain in the customer's workflow.
## Allowed actions
Agent View performs no action. Read-only descriptors retrieve public information; human destinations are opened only by a person.
- action.get-privacy-summary -> GET /agent/page?path=%2Fprivacy&locale=en-US
- action.get-terms-summary -> GET /agent/page?path=%2Fterms&locale=en-US
- Human destination: Public self-service signup -> https://app.tavioo.com/signup
- Human destination: Organization login -> https://app.tavioo.com/login
- Human destination: Provider login -> https://app.tavioo.com/provider/sign-in
- Human destination: Call Tavioo at (928) 723-3322 -> tel:+19287233322
- Human destination: Email Tavioo support -> mailto:support@tavioo.com
- Human destination: Email Tavioo privacy -> mailto:privacy@tavioo.com
- Human destination: Read the complete Privacy Policy -> https://tavioo.com/privacy
- Human destination: Read the complete Terms and Conditions -> https://tavioo.com/terms
- Human destination: Read SMS consent information -> https://tavioo.com/sms-consent
## Related topics
- Overview: https://tavioo.com/agent-knowledge/v1/en-US/topics/overview.md
- What Tavioo does not do: https://tavioo.com/agent-knowledge/v1/en-US/topics/what-tavioo-does-not-do.md
- Works alongside: https://tavioo.com/agent-knowledge/v1/en-US/topics/works-alongside.md
- Approvals and human control: https://tavioo.com/agent-knowledge/v1/en-US/topics/approvals-and-human-control.md
- Emergencies, access, and exceptions: https://tavioo.com/agent-knowledge/v1/en-US/topics/emergencies-access-and-exceptions.md
- Service availability and limitations: https://tavioo.com/agent-knowledge/v1/en-US/topics/service-availability-and-limitations.md
- Contact and support: https://tavioo.com/agent-knowledge/v1/en-US/topics/contact-and-support.md
- Privacy and legal: https://tavioo.com/agent-knowledge/v1/en-US/topics/privacy-and-legal.md
- SMS consent and sender: https://tavioo.com/agent-knowledge/v1/en-US/topics/sms-consent-and-sender.md
- Authenticated surface boundaries: https://tavioo.com/agent-knowledge/v1/en-US/topics/authenticated-surface-boundaries.md